Legal Documentation
Terms & Conditions
We believe in transparent, straightforward collaboration. These Terms & Conditions explain how we work, our payment terms, project timelines, deliverables, and policies to ensure smooth and successful project execution.
Last updated: September 2026
Project billing and milestone schedules are established in our initial proposal or mutual agreement:
Advance Deposit: A 20% to 25% advance payment is standard to confirm scheduling and initiate project development (or as explicitly defined in our project agreement).
Final Settlement: The remaining balance is payable upon project completion and verification of agreed features before final handover of files or live production access.
We establish clear delivery estimates at project kickoff. Timely completion relies on prompt cooperation from the client:
Prerequisite Assets & Access: Clients must provide all necessary content, branding assets, API keys, and credentials required for development on time. Any delays on the client's end will automatically extend the project delivery timeline.
Post-Delivery Credentials: For integrations that require a live website for verification (such as payment gateway merchant approvals), the client must supply the verified credentials within 14 days (small projects) or 21 days (large projects) of initial delivery. Delays past this window will be subject to additional integration fees.
We prioritize transparency throughout active development so you can track progress in real time:
Live Staging Link: A live preview link is provided early in development so you can test features and observe progress directly.
Pre-Delivery Revisions: Minor adjustments and UI polish within the agreed scope must be requested before final project delivery.
New Features & Major Scope: Any new features, concepts, or substantial additions outside the signed scope will be estimated separately and billed as extra work.
Post-Delivery Changes: After the official delivery date, any further revisions or new modifications, no matter how small, are treated as billable updates.
Deliverable rights and access are granted upon full settlement of contracted project invoices:
Deliverables & Code Handover: Upon full payment, the client receives the agreed deliverables and access. Full source code repository transfer is subject to what was explicitly agreed in the project contract (e.g., source code handover vs. managed platform, CMS, and domain access).
Portfolio Rights: We retain the irrevocable right to showcase completed projects, live links, screenshots, UI demonstrations, and case studies across our portfolio and marketing channels.
To respect scheduling and dedicated development resources, prompt communication is expected throughout the project:
Inactivity Threshold: If a client becomes completely unresponsive (no reply) for 14 consecutive days on small projects or 21 consecutive days on large projects, we reserve the right to cancel the project.
Deposit Policy: In cases of project cancellation due to client unresponsiveness, any advance payments made are non-refundable by default.
The date the project is finalized and handed over is recorded as the official Delivery Date. We stand firmly behind the quality of our code:
Warranty Period: We provide free bug fixes and error corrections for any issues caused on our end for 14 days on small projects and 21 days on large projects following the delivery date.
Post-Warranty Support: Once the 14-day or 21-day warranty period expires, all subsequent maintenance, bug fixes, or modifications become billable.
Because custom software engineering and development require dedicated time and intellectual labor, refunds are handled under strict guidelines:
Refund Eligibility: Refunds are only granted if we completely fail to deliver the agreed core specifications and cannot rectify the failure, or if mutually agreed upon in writing by both parties.
Non-Refundable Circumstances: Payments for work already developed and delivered are non-refundable. Refunds will not be issued due to change of mind, personal circumstances, or client unresponsiveness once project work has commenced.
If you have any questions regarding these Terms & Conditions or wish to discuss custom contract requirements, please contact us at muhammad124711@gmail.com or via WhatsApp at +92 328 2279743.